I am not able to activate MSN.

dailygupshup's Avatar

dailygupshup

23 Aug, 2009 09:56 PM via web

Please tell me, why I can't activate MSN. The problem is occuring since a week. I provided correct credentials.. but it keeps alerting. "it is not correct' please...

  1. Support Staff 2 Posted by Adam Kalsey on 24 Aug, 2009 08:06 AM

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    MSN's login servers are sometimes a little flaky. Generally trying a
    second time a few moments later will cause it to work. We had a known
    issue with activating MSN and Yahoo a few days ago that has since been
    resolved. If you haven't tried this in the last couple of days, please
    try again now.

    Also, make sure that you're using the entire MSN email address as your
    username. i.e. If your Passport is ***@live.com, using just
    "sample" will not work. You need to use "***@live.com" as your
    username.

  2. 3 Posted by bradley on 02 Nov, 2009 03:11 AM

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    i'v tryed that is there anything else

  3. 4 Posted by invertirOnline on 02 Nov, 2009 01:33 PM

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    Me neither, i can't see my bot online.

  4. 5 Posted by Dave Hoff on 02 Nov, 2009 02:21 PM

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    Just did some testing and could not duplicate the issue with not being able
    to connect MSN names. Try again.

    On Mon, Nov 2, 2009 at 9:33 AM, invertirOnline <
    ***@tenderapp.com<tender%***@tenderapp.com>
    > wrote:

  5. 6 Posted by invertirOnline on 02 Nov, 2009 03:39 PM

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    I tried it several times today and isn't working. I'll try in some hours. Thanks.

  6. Support Staff 7 Posted by Adam Kalsey on 02 Nov, 2009 06:21 PM

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    What's the username of the MSN bot you're trying to connect?

    Also, how long is your password? We've seen some issues with long
    passwords (14 characters or more) on MSN. Please don't put your
    password here, since this is a public discussion -- just tell me how
    many characters are in it.

  7. 8 Posted by invertirOnline on 03 Nov, 2009 01:17 PM

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    The username is ***@hotmail.com and the lenght of the password is 11 characters. Thanks Adam.

  8. 9 Posted by invertirOnline on 03 Nov, 2009 06:14 PM

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    I'm having this error: "Connection attempt timed out. Please try activating again"

  9. Support Staff 10 Posted by Adam Kalsey on 03 Nov, 2009 06:28 PM

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    We had a short traffic spike a few moments ago. If you just got that
    message in the last few minutes, please try again.

  10. 11 Posted by invertirOnline on 03 Nov, 2009 07:34 PM

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    Sorry, i still having the same problem. "Connection attempt timed out. Please try activating again".

    Is this happening only to me? Thanks for your help.

  11. 12 Posted by invertirOnline on 03 Nov, 2009 08:50 PM

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    Hey, i used another username (another e-mail) to login and work it. But i need to login with my username ***@hotmail.com, i don't want to change my e-mail address.

    What could be happening?

  12. Support Staff 13 Posted by Adam Kalsey on 03 Nov, 2009 10:11 PM

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    I can't get any of our test accounts to fail. I wonder if the dot in
    the IM name or something in your password is preventing this account
    from connecting.

    Are you able to connect this account from an IM client?

  13. 14 Posted by invertirOnline on 04 Nov, 2009 01:09 PM

    invertirOnline's Avatar

    Adam,

    I used to connect since one month ago the ***@hotmail.com as username, and i change the password to a one with 6 characters yesterday. I can't connect it since the last monday.

    250 users has the bot in their accounts.

    How can i do to connect this account from an IM client?

    Thanks again for your time Adam.

  14. 15 Posted by mlucas on 15 Oct, 2010 03:00 PM

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    Sorry for the late response regarding your issue. Is this still an issue that you are currently experiencing? I will be monitoring this page for a reply and I look forward to helping resolve this for you.

    -Matt Lucas
    IMified Support

  15. 16 Posted by Shashank Amin on 23 Apr, 2011 06:34 AM

    Shashank Amin's Avatar

    I am facing the same issue Right now. :(

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