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Where is the resstart button?

mpahic's Avatar

mpahic

31 Jul, 2009 01:31 PM via

I need to restart my bot, because MSN network is down and I can't find the restart button. There is only delete and new bot button? Did you move it somewhere where I didn't see or you removed it?
Also, this game me an idea. Can you provide some api function from which I can restart my bot if it doesn't work on one of the networks?

  1. 2 Posted by mpahic on 05 Aug, 2009 10:49 AM

    mpahic's Avatar

    Well, anyone? MSN is down for more than ten days and I have no way of getting it back up.
    Today the bot is not shown on gtalk network but through jabber is ok (guess the one to blame is gtalk), but please fix the MSN.

  2. 3 Posted by Dave Hoff on 05 Aug, 2009 02:39 PM

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    In your bot settings, please deactivate, then reactivate your msn screen
    name and that should do the trick.

    - Dave

  3. 4 Posted by gaute on 05 Aug, 2009 02:46 PM

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    Hi Dave,

    I have done what you said, the bot is running but it appear as offline. How do I get it to be online - Any ideas how to get it into online mode?

  4. 5 Posted by Alex on 06 Aug, 2009 06:36 AM

    Alex's Avatar

    I have same problem with my yahoo robot. I press "Dezactivate" button, and then I press "Activate" i see the message "Connection failed. Please check your username/password you entered". I try to connect with Yahoo! Messenger and username and password work.

  5. 6 Posted by aiti on 06 Aug, 2009 06:47 AM

    aiti's Avatar

    Hi Dave,

    My bot (YM) is problem.It same problem as ALex.
    Could you please checking it...
    Thanks!

  6. 7 Posted by mpahic on 06 Aug, 2009 08:29 AM

    mpahic's Avatar

    Ok, it worked yesterday and the MSN is on. But today one of my bots is completely offline, and since Jabber network doesn't have activating/deactivating button I tried MSN which only returned: Connection failed...
    I really think you should return the restart button.

  7. 8 Posted by Jeff on 06 Aug, 2009 01:08 PM

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    Same issue, check username / password all last night and now today. Somebody zigged when they should've zagged, apparently.

  8. 9 Posted by Dave Hoff on 10 Aug, 2009 04:27 PM

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    Ideally we want to ensure your external IM network connections stay online so you should not have to restart your bots. Since we're still seeing some cases where bots are falling offline and our monitoring process is not catching them, we will be adding the restart button back sometime today. Sorry for the inconvenience.

  9. Dave Hoff closed this discussion on 10 Aug, 2009 04:27 PM.

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